Direct Support Professional (DSP) Advisor

Job Title: Direct Support Professional (DSP) Advisor

Responsible to: Director of Community Living

Working Hours:  6:00pm - 2:00am

Job Classification: Hourly, Non-Exempt


A. Support and advise new and existing Direct Support Professionals (DSP’s) in their roles to ensure success and understanding of their position within the agency.

B. Assist in new staff on-boarding, training and on-going staff development as requested.

C. Maintain required CPR/First Aid trainer certification and provide training as requested.

D. Establish and maintain respectful and professional relationships with peers, teammates and other agency personnel.

E. Actively participate on the Human Resources Team, as well as with other assigned committees and workgroups.

F. Initiate and encourage on-going, open, honest and timely communication with peers and supervisors.


A. Assist with recruitment and hiring efforts for needed staff as requested, including conducting reference checks and interviews.

B. Participate in on-boarding and intake of new staff , as needed.

C. In collaboration with management and DSP’s, support the development of high quality care and effective communication in each program area/division.

D. Mentor in areas such as documentation, communication skills, daily living skills, socialization skills, fine and gross motor skills, perceptual skills and any other areas required for DSPs’ job performance.

E. Model appropriate language, behavior and professional appearance.

F. Support the creation of a peaceful, accepting environment for staff, family and advocates.

G. Encourage and model mentoring program by face-to-face meetings, telephone and written contacts.

H. Report any signs of abuse and neglect to department supervisor/director and appropriate social service agency immediately.

I. Support staff as needed in the performance of ongoing DSP responsibilities.

J. Communicate any necessary issues with the Human Resources Team.

K. Conduct CPR/First Aid and other trainings as needed/requested.

L. Assist consumers with personal care as needed.

M. Maintain general understanding of the Mission and operations of the agency and its services and represent DSI and the consumers we serve in a positive way and continually work for their full inclusion in activities of their choice.

N. Comply with all DSI’ policies and procedures.

O. Actively seek to expand and maintain professional and job-related skills by participating in training and learning opportunities made available, as well as by aggressively seeking additional means of professional growth.

P. Exchange relevant information and ideas with other DSI’ personnel on an on-going basis both through informal means and regularly scheduled meetings.

Q. Promote and safeguard health and safety in all agency activities.

R. Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and deal with and solve practical problems.

S. Perform assigned duties and other tasks as requested by supervisory personnel.


A High School Diploma or High School Equivalency Diploma, with at least two (2) years experience as a DSP or working within the field of developmental disabilities. Experience in Human Resources preferred but not required.

DSI is a drug-free workplace. All employees are required to submit to and pass a pre-employment drug test, as well as participate in the random drug-testing program as outlined in the DSI’ Drug-Free Workplace Policies.

Must be able to obtain and maintain CPR/First Aid trainer certification and conduct training as necessary.

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