Industry Manager - Columbus, IN

Industry Program Manager (Columbus, IN)

STATUS: Full Time

SUMMARY:

Responsibilities include: oversight of day program services provided to people with disabilities, management of daily operations, staff supervision, and customer service.

Required skills: good verbal and written communication skills, organizational skills focus on customer satisfaction, basic computer skills and willingness to work in a team environment for positive outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Reviews goals, objectives, production requirements, schedules, and/or other key expectations and outcomes to plan department operations.
  • Plans operations, establishing priorities and sequences.
  • Prepares operational schedules and coordinates activities to ensure quantity and quality of products or services meet specifications and expectations.
  • Reviews reports and resolves problems to ensure minimum costs, optimal quality, and to prevent delays and deficiencies; assures that program(s) and services meet applicable standards and regulations and takes action to intervene when deficiencies are identified.
  • Develops or revises standard operational and working practices and observes workers to ensure compliance with standards.
  • Participates in developing policies and procedures; ensures the proper and timely implementation of established policies and procedures.
  • Compiles, stores, and retrieves program and production data and related program and service data.
  • Oversees department(s) budget; monitors expenses and participates in generating revenues.
  • Participates actively in public relation and market activities associated with services delivered.

QUALIFICATIONS:

Bachelor’s Degree and two years related experience and/or training; or equivalent combination of education and experience. 

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